REFUSAL RIGHTS

REFUSAL RIGHTS

1. Right of refusal
The buyer, in accordance with the Consumer Rights Protection Law of the Republic of Lithuania and the Rules of the Ministry of Justice of the Republic of Lithuania No. 255, may exercise the right of withdrawal and within 14 calendar days refuse the concluded distance contract and the delivered Goods.
1.1. Restrictions on the use of the right of withdrawal:
1.1.1. Clause 22 of the Regulations of the Cabinet of Ministers of May 20, 2014 No. 255 "Regulations on distance contracts" states that the consumer cannot use the right of withdrawal if:
(1) The buyer has opened the packaging of the product, which cannot be returned due to health and hygiene reasons (hygiene products, cosmetics, etc.);
(2) The packaging of the product has been opened and/or damaged (dirty, scratched, torn, wrinkled, damaged labels, etc., the validity period of which will be shortened from the moment of its opening);
(3) The deadline for exercising the right of withdrawal specified in the legislation has expired for the product.
(4) Due to its characteristics, the product is irreversibly mixed with other things after delivery
1.2. Procedure for using the right of refusal:
1.2.1. The Buyer informs the Seller in writing about exercising the right of withdrawal within 14 days from the moment of receiving the ordered Goods by sending a completed withdrawal form, which can be obtained on the Internet at the following address: http://likumi.lv/ta/id/266462-noteikumi-par-distances-ligumu The Buyer sends the completed form to the Seller SIA LR Beauty to the e-mail address info@lrbeauty.lv The deadline is met if the Buyer sends the cancellation form to the Seller before the expiry of the right of cancellation.
1.2.2.  The Buyer sends the product back to the seller or service provider or hands it over to the Seller without undue delay, but no later than within 14 days after sending the cancellation form to the Seller for exercising the right of withdrawal. The deadline is met if the product is sent back before the 14-day deadline.
1.2.3.  The Seller reimburses the Buyer for the payments received from the Buyer, except for the delivery fee, within 14 days from the day when the Seller has received a completed Cancellation form (decision to withdraw from the contract) from the Buyer and when the Seller has received back the Goods that the Buyer refuses. The purchase fee is refunded with the type of payment method used in the original transaction, unless the Buyer and the Seller have agreed otherwise. 
1.2.4. If the purchase of the returned Goods ensured that the Buyer received a gift product (e.g. a gift for the purchase amount or the purchase of a certain product), the Buyer returns the received gift to the Seller together with the Product. If the Buyer has not returned the gift product, then the value of this product is deducted from the refundable purchase price of the returned Goods.
1.2.5. The Seller has the right to withhold the payment until he has received the Goods from the Buyer, which the Buyer wants to refuse, as well as not to make a refund if any of the cases specified in point 1.1.2 occur.
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2. Product quality and return and exchange of wrongly delivered product.  
2.1. The expiry date of the goods and the manufacturer are indicated on the packaging of the goods.
2.2. When opening the packaging of the Goods, the Buyer is obliged to check whether the Goods specified in the Order have been delivered and whether the ordered type and number of Goods have been delivered, whether the Goods are free of defects or other damages. Also, the Buyer must check the appearance of the Product packaging, whether there is any damage to the Product packaging.
2.3. After receiving the Goods, the Buyer is responsible for maintaining the quality and safety of the Goods during the period of exercising the right of withdrawal. In order to exercise the right of withdrawal, the Goods must be unused, undamaged and in their original condition (with unremoved and undamaged labels, untorn protective films, etc.). The Buyer is responsible for the decrease in the value of the Goods if the Goods were used for a purpose for which they were not intended.
2.4. Before using the Goods, the Buyer is obliged to carefully read the information on the Product's label or the Product's packaging, as well as familiarize himself with the Product's instructions for use. If the Buyer has not followed the instructions for use of the Product, the Buyer loses the right of Refusal, loses the right to file a Consumer's claim or use the Product manufacturer's warranty.
2.5. If, due to the fault of the Seller, the Buyer has received the wrong Product in the shipment (a product or volume that does not match the order), the costs of returning and exchanging the Goods shall be borne by the Seller, provided that the Buyer has followed the procedures for receiving the Goods stipulated in these regulations and the Goods to be returned have not been opened, used or damaged. The Seller provides exchange of the Product within 3 working days, from the moment of returning the erroneously sent Product to the Seller's store. 
2.6. If the Product received by the Buyer was damaged during delivery, the Buyer is obliged to send the Seller a notification (with a description of the damage, order number, name of the Product) and attach a photograph of the damaged postal package and the Product. The Seller provides the product exchange within 3 working days.
2.7. In case of any questions or uncertainties, please contact us via e-mail info@lrbeauty.lv or phone no. +371 26312260 so that we can find the most friendly solution together. 
2.8. If a manufacturing defect (defect) is detected at the time of receiving the shipment. We accept the product back if it has not been used and is in the product's original packaging. To return the product, please write to info@lrbeauty.lv. It is possible to send the product back to us by covering the postage costs. When your returned product is received and its quality is checked, you will receive a confirmation e-mail about the return of the amount equal to the price of the product or the exchange of the product.
2.9. We reserve the right not to exchange the product or refund if the purchased product is free of defects.
​3. Reservations for courses can be made in the shop section of the website.
3.1. By making the reservation payment for the courses, you reserve a guaranteed place in the courses, the number of places in the courses is limited. In this case, cancellation of the reservation is possible at least two weeks before the course. In case of cancellation, a cancellation fee applies. If the reservation is canceled two weeks before the course, the commission fee for making the reservation of 50 EUR is not refunded. If the reservation is canceled later than two weeks before the course date, the reservation fee is not refunded. If you do not come to the course on the specified date, due to illness or any other reason, the course date can be rescheduled.